Last updated: June 2026
Who we are
NomadCare is a travel and comfort kit delivery service operating in Bali, Indonesia. We are not a pharmacy or medical provider. Our contact email is help@nomadcarebali.com.
What information we collect
When you place an order or contact us via WhatsApp, we collect the information you share with us directly, which may include your name, delivery address in Bali, arrival date, and WhatsApp number. We do not collect or store any payment card details.
How we use your information
- To fulfil and deliver your order in Bali
- To contact you about your order via WhatsApp
- To improve our service and product range
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data storage
Order information is stored securely and retained only for as long as necessary to fulfil your order and comply with any applicable legal obligations. WhatsApp conversations are subject to WhatsApp's own privacy policy.
Your rights
You may request access to, correction of, or deletion of the personal data we hold about you by emailing help@nomadcarebali.com. We will respond within a reasonable timeframe.
Cookies
Our website may use basic cookies to ensure it functions correctly. We do not use tracking or advertising cookies.
Changes to this policy
We may update this policy from time to time. Continued use of our service after changes are posted constitutes acceptance of the updated policy.