Legal

Terms & Conditions

Last updated: June 2026

About NomadCare

NomadCare provides curated travel and comfort kits delivered within Bali, Indonesia. We are not a pharmacy or medical provider. All products are general wellness and travel comfort items.

Orders

Orders are placed via our website and confirmed through WhatsApp. A member of our team will confirm your order, delivery address, and arrival date over chat before fulfilling. We reserve the right to decline any order at our discretion.

Delivery

We deliver exclusively within Bali, Indonesia. We do not ship products internationally or domestically by post or courier. Delivery is hand-delivered to your villa, hotel, or accommodation address in Bali. Delivery is free on all orders.

Products

All products are sourced locally in Bali from trusted suppliers. Product images are for illustration purposes only — packaging and brands may vary. All products in our kits are general consumer wellness and travel-comfort items and are not intended to diagnose, treat, cure, or prevent any disease. NomadCare does not manufacture, formulate, repackage, relabel or alter any product; every item is delivered in its original, sealed retail packaging carrying the original brand's own labelling and, where required, its Indonesian BPOM registration.

Medical disclaimer

NomadCare products are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with any questions you may have. If you experience a medical emergency, contact local emergency services immediately.

Limitation of liability

To the fullest extent permitted by law, NomadCare shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability to you shall not exceed the amount paid for your order.

Governing law

These terms are governed by the laws of Indonesia. Any disputes shall be subject to the jurisdiction of the courts of Bali, Indonesia.

Contact

For any questions regarding these terms, contact us at help@nomadcarebali.com.